For an e-commerce business owner, digital tools can be a boon, automating tedious tasks and streamlining operations. Plus, they can help you personalize your user experience, generate insights about your audience, and thus improve your sales. However, there are many options on the market, which can lead to analysis paralysis. To help you navigate this cluttered field, I've compiled a list of 13 e-commerce tools that will be invaluable to most e-commerce entrepreneurs.
Some are free and can be used by resource-strapped startups, but even the paid ones will be a great addition for managing and scaling your store operations. Ready to employee email database choose your favorites and open the door to higher sales and much higher productivity? Let's go! 1. LeadChat Price: Complete a questionnaire for a quote Live chat has quickly become the primary method of contact for customers online, via email and social media. As customers receive instant responses to their queries, their level of satisfaction is higher than other channels. Live Chat Ecommerce Tool Customer Satisfaction Ratings Meet LeadChat. This service offers what they call "live chat agents".
The team has developed a suite of tools to help engage your customers right on your website. The way their technology does this is by empowering real human chat agents. They initiate a conversation with all your visitors, personalizing them based on the page the visitor is on and the keywords that brought them there. For example, if a visitor lands on your pricing page, your agent can engage with your visitors and answer their questions about pricing and plans. The software also implements chat pop-ups at specific times after the user searches your webpage. This gives the user the ability to look around and then ask questions, instead of leaving your site to find the answers. The more satisfied customers are, the more likely they are to stay on your website, which increases conversions.